Frequently Asked Questions
Everything you need to know about shopping at Payless Home Goods.
How much does shipping cost for furniture and home decor?
We offer flat-rate shipping on all small decor items and tiered freight shipping for larger furniture pieces. Orders over $150 qualify for free standard ground shipping within the continental US.
What is your return policy for home goods?
You can return most items in their original packaging within 30 days of delivery. Please note that assembled furniture and final sale items are not eligible for return.
Do you offer assembly services for large furniture items?
Currently, we provide detailed assembly instructions and all necessary hardware with our products. We do not offer in-home assembly services at this time to keep our prices as low as possible.
How can I track my order status?
Once your order ships, you will receive an email notification with a tracking number. You can also view your order progress by logging into your account on our website.
Are your products covered by a warranty?
Yes, all Payless Home Goods products come with a standard 1-year limited warranty against manufacturing defects to ensure the quality of your home essentials.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and flexible financing options like Affirm and Klarna for larger purchases.